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Testimonials
We invite all of our customers to write about their experiences with Lenstore.co.uk. We would really appreciate feedback on our service (good or bad). We also want our customers to know that we think the only way to really know that we’re an honest organisation is by being open about what other customers think of us so we won’t just publish the good testimonials either.
emma
London,
January 2009
DAILY DISPOSABLES
I am very happy with Lenstore in terms of pricing and efficiency of delivery. Between placing my first order and then renewing, my contact lens prescription changed which meant Lenstore had to obtain confirmation of my new prescription from my optician. This was all done very quickly and my lenses arrived within a few days which was just as well as I only had one left! Emma.
martin
newmarket, suffolk
January 2009
Service
Great service, brilliant price, got my contact lenses before christmas even though I ordered them late.
Convienient and very well priced, much easier and cheaper than the high street.
I will purchase from you again and recomend you to anyone I meet who uses contact lenses. Keep up the good all round package you provide.
Thank you.
Helen
Southend-on-Sea, Essex
January 2009
BRILLIANT SERVICE
Easy to order, quick delivery, very efficient service, even with Christmas post I received my new lenses in time for Christmas, much cheaper than my optician could provide and without the hassle of going out. Thank you.
Glynis
Telford, Shropshire
December 2008
Testimonial
I tentatively placed my 1st ever online order with Lenstore having been told by my opticians that lenses would have to be ordered from Germany, take at least 5 days and be unlikely to arrive before Xmas. Lenstore were able to fulfil my order within 4 days, just in time for Xmas. Ordering was easy and lenses exactly as ordered at half the price so no guesses who will get my business next time!
Debra
London,
December 2008
GOOD CUSTOMER SERVICE
Easy to use website, clear and concise. Ordering is very simple, re-orders are even easier! Delivery is very quick as long as Royal Mail play their part. Have recommended Lenstore to fellow contact lens wearers and will continue to do so. THANK YOU!
Kwok
Worthing, West Sussex
December 2008
Service
Service was good, fast. But i would think they would indicate whch prescription is for left eye or right eye, as the ordering prescription did ask for it (only being picky), but good.
Emma
London,
December 2008
Great Service
Easy to use website, repeat orders are particularly simple and delivery is fast - thanks!
Joanna
London,
December 2008
Great Service
I have now ordered 3 times from Lenstore and the service has been great. When an item was missing from my second order, I notified Lenstore and they sent me the missing item immediately.
Thanks!
Jane
Southwick, West Sussex
December 2008
My first order
The service was excellent - I had my lenses within less than a week, actually a lot quicker than the service my optician has provided in the past. The website was easy to use and I felt reassured that my prescription was going to be checked before dispatch. I will definitely be using Lenstore in the future.
Eriko
London,
December 2008
Customer Feedback- Happy
I found Lenstore very helpful and efficient in helping me with my order. My enquiry was answered within a few days and when placing my order I felt it was secure as well as easy to do. I was told exactly when the lenses would come, which they did, and the overall deal was brill. Happy customer :)
Sandira
Edgware, Middlesex
December 2008
Great Service!
Easy, fast service. Will definitely order through you again.
Thanks Sandira.
David
Bolton, Lancashire
December 2008
Contact Lenses
Lenses delivered swiftly and nicely packaged, very easy to use service.
lucy
southampton, hampshire
December 2008
Excellent Service!
This was the first time I had bought contact lenses online and was reassured to find that Lenstore require your Optician's details to verify your prescription for the contact lenses you are purchasing - some other online suppliers don't offer this and are obviously happy to supply contact lenses to anyone (suitable or not!). Lenstore's customer service is excellent, they are friendly and polite and advise you of any problems by email straight away. When phoning the call centre, I got through very quickly and spoke to someone who was able to answer my questions immediately. An excellent service all round. *****
Angela
Westerham, Kent
December 2008
Contact Lenses
Easy to use website & cheaper prices. Received contact lenses with no problems at all in excellent packaging, would definitely use again, thank you!
paul
loughton, essex
December 2008
Contact Lenses
Efficient service, appropriate packaging for products. Delivery was swift. I will be using this service again in the future.
Peter
London,
December 2008
Contacts
Lenses delivered promptly without fuss - just as it should be.
John
Northampton, Northamptonshire
December 2008
Contact Lenses
Thank you for your prompt delivery and excellent packaging. I am very pleased with my purchase and will continue to use Lenstore.
Thank you.
sarah
southend, essex
December 2008
Monthly Disposables
Great prices and quick delivery, thanks.
Maxine
High Wycombe, Buckinghamshire
December 2008
Excellent Service
Love the tracking service and that Lenstore return your messages. Value for money and fast delivery.
Eva
Hove,
December 2008
Good Service
Straightforward and efficient service.
catherine
liverpool, merseyside
December 2008
Excellent Service
Excellent service at half the cost of my optician.
Dawn
Darlington, County Durham
December 2008
Contact Lenses
Prompt service very professional,
thanks.
Debbie
nr market drayton, shropshire
December 2008
First time orderer!
I only ordered from Lenstore the other day, after stumbling across the site. I emailed them about estimated delivery time and they answered almost immediately. Just had an email from them today to confirm that my contact lenses are on their way! How good is that? Cheap too! Liked how the prescription was also verified with my prescriber. Cool! I will definitely use again. Thank You Lenstore!
Sue
READNG, BERKSHIRE
December 2008
Excellent service
Lenstore is easy to deal with, very pleasant, they answer all queries and return messages. The delivery time was extremely fast and accurate.
Ingrid
Reading, Berkshire
December 2008
Contact Lenses
I have been very impressed with Lenstore - their service was very quick efficient and hassle free, and the contact lenses are half the price of Boots! I will definitely be recommending them to fellow contact lens wearers! Thanks Lenstore!
Susan
Port Charlotte, Islay, Argyll
December 2008
Wish I'd found this site years ago!!!!
This is an easy to use, friendly and exceptionally efficient web site. The prices are unbelievable and not to be beaten, at least I've not found cheaper anywhere else. I would definitely recommend anyone to order their contact lenses and solutions from here. The delivery was very fast and was well packaged.
Susan, Scotland.
Miriam
Martock, Somerset
November 2008
Fantastic
I have been really pleased with Lenstore.co.uk. Not only were my contact lenses half the price of what I pay at the opticians, but the service was great. It was simple to order and the turn around was only 3 days!
Wayne
NEWQUAY,
November 2008
Very good service!
Excellent fast service, will use again.
Hannah
Ashford, Kent
November 2008
Service and price
Very happy with my first order - contact lenses came quickly and the transaction was trouble free. I looked on lots of websites and this was the cheapest for my contact lenses. Thanks!
Charlotte
Retford, Nottinghamshire
November 2008
Excellent
Very good service, very speedy and items packaged well. I am impressed enough to recommend you to others.
Ian
Aberdare, RCT
November 2008
Ordering Contacts
Excellent service, received toric contact lenses within 7 days.
JENNIFER
SHEFFIELD,
November 2008
Order of disposable contact lenses
Lenstore.co.uk are great - cheaper than any other website I found, and very efficient. Was able to order contact lenses for just one eye too. Also, I managed to pay twice by mistake, but Lenstore were quick to reimburse me, and give me a discount on my next order for any inconvenience it had caused me - very impressed.
Sheba
Coleraine, Co. Londonderry
November 2008
Order
I ordered contact lenses which were half the price I got from my local optician and exactly the same contact lenses. This website does great bargains and even though I ended up making a mistake on my order they were gracious enough to sort it out quickly. Will definitely return when I need more contact lenses. Thanks.
Paul
Wirral, Merseyside
November 2008
Contact Lenses
I am really please with Lenstore. This was my first order from them and the first time I didnt buy my contact lenses from the high street. They were faster than my optician and they had to check my prescription. To make it even better they gave me a free sample (travel size) solution and the contact lenses where less than a third of the price I was paying at my opticians.
Thank you very much and I will gladly recommend them to anyone.
Sara
Northampton, Northamptonshire
November 2008
Very fast delivery
I was very pleased with my contact lens order. It was very easy to use the website to find what I wanted and it was slightly cheaper than other websites. I was particularly impressed that my order arrived within 2 days without paying any extra for quick delivery. I will be using the Lenstore again. ST.
Rob
Chipping Norton, Oxfordshire
November 2008
A very happy customer!
Brilliant service - I was really pleased. Quite a bit cheaper than major competitors, at least for the contact lenses I ordered. They arrived within a week of placing the order, which was sooner than I expected. When my supply of contact lenses runs out in 6 months' time I'll be ordering again!
Badeel
Birmingham, West Midlands
November 2008
Toric Lenses
Excellent service, toric contact lenses were perfect, value for money.
Lenstore.co.uk is the only store that sells the daily torics that I need with 20 axis. I have been looking for these contact lenses everywhere and am very glad to have seen this website. Would recommend it to every contact lens user.
STEPHEN
MACCLESFIELD, CHESHIRE
November 2008
Toric Contact Lenses
Top quality service, prompt delivery of the contact lenses, highly recommended. I shall be using Lenstore.co.uk again.
zulqurneen
stockport, cheshire
November 2008
Best Lens Store
The best service I ever received. I have an international prescription and a simple copy sent to Lenstore and hey presto, I received my contact lenses a day later. Very fast and quality products with a free bottle of solution as a bonus.
Jennifer
Brighouse, West Yorkshire
November 2008
Excellent Service
I have been very impressed with Lenstore.co.uk. They have been nothing but professional; sending emails to say that they have received my order and that they have dispatched my order. My contact lenses came within days of ordering and everything has gone smoothly. They are so much less expensive than my previous contact lens supplier and I will definitely be using them again for my next supply. Thanks!
Sarah
Oxford, Oxfordshire
November 2008
Contact Lens Order
This was the first time I have ordered contact lenses online. It turned out to not only to be the cheaper option (than ordering from my opticians) but also the order was delivered to my home within 5 days. So in conclusion, I was very pleased with Lenstore.co.uk.
CALLUM
LIVERPOOL, MERSEYSIDE
November 2008
Ordering my Contact Lenses
Many thanks for a prompt and hassle free service. From ordering to dispatch I found your company very fast and easy to order with online which is rare these days. As this was my first order and my prescription had to be verified I found it excellent. Thought it would take much longer. Many thanks again. Callum.
Alison
Dereham, Norfolk
November 2008
Contact Lenses
Quick, efficient service providing good quality contact lenses. Will certainly use Lenstore again! Ali.
Anna
LONDON,
November 2008
Save money, no pre-payments or contracts
I was a little dubious about ordering contact lenses online. However it was very simple to do and they arrived the next week. I've saved money compared to the high street optician that had me tied into a scheme which meant I seemed to be constantly paying them for goods in advance. With Lenstore it is what you see is what you get.
Marie
Edinburgh, Midlothian
November 2008
My experience
This was the first time I had used Lenstore and found it quick and easy to obtain my monthly contact lenses. Once verified they arrived the next day. I am impressed with the service I have received.
Waseem
Milton Keynes, Buckinghamshire
November 2008
Quick and cheap!
Can't complain - initially I thought the prescription check would take ages, but I was proved wrong and got the same contact lenses for less than half the price of a famous high street optician.
peter
twikenham,
November 2008
Lenstore
Very good quick service and most importantly a good price. Will use again.
Annette
Eastleigh, Hampshire
November 2008
Contact Lenses Purchase
Easy, efficient service. Great stuff! Will definaitely use your site again. Thank you.
Elizabeth
Burnham on Crouch, Essex
October 2008
Speedy Service
My contact lenses were sent out very fast and much much cheaper than my optician. I will definitely be ordering from Lenstore again.
caroline
bristol, avon
October 2008
Too easy!
Thank you for the contact lenses I bought recently - cheapest I found anywhere and arrived swiftly - I will be placing a repeat order!
Christine
Milton Keynes, Bucks
October 2008
It all came good in the end!
I called Lenstore before ordering to check availability because I was in a hurry due to an impending holiday. I found the 'status' very confusing, it looked like my order hadn't been processed, but I called again and it was fine. Unfortunately something went wrong at the manufacturer's end of the process and my contact lenses were not dispatched and weren't going to arrive in time for my holiday. As I was going for 3+ weeks I needed a least one contact lens (I wear monthlies) while I was away. Lenstore arranged to have the contact lenses sent to the campsite in France! It took longer than they thought, but luckily they arrived the day before I was due to move site. So all's well that ends well, and sending them to France for me was fantastic service. I will definitely use Lenstore again - although next time I will order a bit earlier. LENSTORE RESPONSE: On this occasion our manufacturer missed one loop in our stock replenishment cycle which was the cause of the delay. We're delighted that our customer received her contact lenses whilst abroad in France. We look forward to supplying her again.
Michael
Rickmansworth, Hertfordshire
October 2008
Lens supply
My optician prescribed me some new contact lenses. I was assured they were available via their internet site. I was not surprised to find that they were not. They only sold them via their in store service on a 3-month supply basis. I found that Lenstore could provide the same contact lenses at about half the cost. I ordered my whole year's supply and they arrived in my post box about 3 days later. I have recommended Lenstore to my friends.
Ben
BUCKINGHAM, Buckinghamshire
October 2008
Great value
I got my year's supply of lenses for what my optician would have charged my for 2 months. Prompt service with a wide range of choice of accessories. I have used other websites before but Lenstore.co.uk is the best so far.
adrienne
perth, perthshire
October 2008
ADY- Dundee
I ordered contact lenses from Lenstore after my optician was unable get them without a wait of about 3 weeks. I ordered them one evening and received them within 24 hours - I was amazed it was so easy, from ordering to delivery with total efficiency. I would highly recommend this service, it simply can't be beaten in my eyes.
Stefanie
London,
October 2008
Excellent Customer Service
I was originally nervous about ordering contacts online, but the excellent customer service ensured what could have been a tenuous process was straightforward and uncomplicated. And at a third of the price there's really no reason not to buy through Lenstore.co.uk!
David
Glasgow,
October 2008
Excellent online service
I've never used an online store for contact lenses prior to using Lenstore. However after using the site I wouldn't go anywhere else. I purchases the same contact lenses at a third of the price, delivered within a week with a free bottle of solution. Very impressive.
Colin
Glasgow,
October 2008
Fast, Efficient and Great Value
Having spent years being complacent and using the same optician, I decided to try Lenstore and was delighted with the speed and price. I got the exact same contact lenses for less than half the price I'd been paying for years.
The only thing was I didn't receive the 59p lens case I ordered, but the free bottle of solution I did receive more than made up for the oversight (although that's not to say it won't arrive!). Still worth it for a £30+ saving for 3 months supply of toric lenses. I'll certainly be using Lenstore again. LENSTORE RESPONSE: Our sincerest apologies to this customer for not sending out the lens case first time round. A mispick by our distribution team occurred. The customer was sent two lens cases as a gesture of apology after Lenstore staff reviewed this testimonial.
Helen
Birmingham, West Midlands
October 2008
Professional Service
After being told by my usual on-line contact lens supplier that my contact lenses are not stock lenses and they would have to be ordered specially, I ordered from Lenstore and had my contact lenses in less than a week and substantially cheaper. I am very impressed by the speed and professional service I received. I even got a bottle of solution! I certainly won't be buying my contact lenses from anyone else.
Shereen
Liberton, Edinburgh
October 2008
Easy, Fast, Cheap and Convenient
I always bought my contact lenses from my optician but felt like it was more expensive than it needed to be and more inconvenient to have to go and pick up the lenses from the store. I had a look online as I heard it was cheaper. I came across Lenstore. It seemed to be one of the cheapest and looked reputable so I bought a set from them. I have since continued to buy my lenses from lenstore as it is easy, fast, cheap and convenient.
leon
walsall, west midlands
October 2008
Overall Service
If you are new to purchasing contact lenses online or have visited other sites then don't look any further. I trawled the net for not only the best offer but looking for a good service. Lenstore offered an excellent price but service second to none.
I had an inital query about my prescription which was answered very efficiently and quickly and on the back of the answer placed an order for some Toric contact lenses.
After placing the order I sent a message to them as I was unsure I had entered the prescription correctly, I hadn't!! They quickly and correctly started processing the order.
I knew I would have to wait as all torics are made to measure.
I placed an order on the Saturday and the contact lenses were delivered by the following Friday, brilliant.
My wife ordered her contact lenses from Sainsbury's website and are bog standard lens. They took over 2 weeks to be delivered and were more expensive than Lenstore.
I would definitely advise anyone to use Lenstore.
Leon, West Midlands
Danny
Hull, East Yorkshire
October 2008
Order
Contacted sales team via telephone about how to order on line. Very helpful and straightforward. Made order and Lenstore contacted my Optician to confirm my prescription and order came through in a few days. Good efficient service and will use again to re-order. Recommend.
Dianne
Northampton, Northamptonshire
October 2008
First Order
This was my first time ordering contact lenses online and Lenstore were very reasonably priced. After placing my order I realised that delivery would probably be on the day I was travelling so I rang Lenstore - no problem at all. The gentleman made a note and rang me when the lenses were ready for dispatch, he then posted them to the hotel where I was staying. They were waiting for me when I arrived on the Friday morning and I linedanced all weekend with brilliant vision and no glasses!! Excellent service, extremely helpful and very well mannered! Will recommend them to anyone! Thank you!
glynis
dromore, down
October 2008
First Time
First time using Lenstore and contact lenses arrived in less than a week. Only thing is that I ordered Air Optix contact lenses and the inside holder is slightly different from what I got in my opticians. I haven't worn them yet to see if their is any difference but I think it depends what country they are made for. Lenstore.co.uk Response: the correct lenses were sent out to the customer. Often Opticians repackage contact lenses as their own brand. Lenstore.co.uk sources all contact lenses direct from the manufacturer in the UK. The contact lenses the customer has received from us is the UK version. We hope that in this instance our customer is pleased with our service and we will of course correct any mistakes.
victoria louise
preston, lancs
October 2008
Lenstore is fab!
Very impressed with ease of ordering, speed of delivery and fantastic prices. Was previously paying twice the price with another lens stockist online and won't be going back!!
Stephen
Baldock, Herts
October 2008
First Order
New to Lenstore - very competitive on prices and very prompt delivery. Pleased with my first order.
Emma
Chesterfield, Derbyshire
October 2008
First order...
This was my first time ordering lenses online, I was a little apprehensive at first but then i saw all the great testimonials and read that Lenstore double check your prescription before sending them out too.
Contact lenses arrived less than a week after I'd ordered them, absolutely no complaints and I have since been recommending Lenstore to everyone at work!
George
Aldeburgh, Suffolk
October 2008
First Order
Great website and prices. My order was delivered quickly. Overall I am impressed and saved myself a fortune.
Grace
Gosport,
October 2008
Brilliant service
This was my first time ordering with Lenstore. I was very impressed with their customer service, they kept in contact the whole time and the contact lenses arrived very promptly.
angelika
willesden, london
September 2008
Contact Lenses
Great service. Briliant contact with client. Highly recommended.
DEREK
PORTISHEAD, BRISTOL
September 2008
Contact Lens Order
An excellent service was provided with this contact lens order.
Mitun
West Drayton, Middlesex
September 2008
Contact Lenses
Brilliant communication by the company, quick delivery with the lenses arriving in solid packaging and great prices. Will always purchase from here now.
Angela
Poole, Dorset
September 2008
Dorset
Great service and price, will use again, thanks.
john
wigan, west lancashire
September 2008
New Lenses
I am very impressed by the service and value, I will use your site in the future!! John.
Heidi
Colchester, Essex
September 2008
First time..
Very impressed by quick, efficient service and saved a hundred pounds on a 6 months supply. Will never go back to high street suppliers!
Jonathan
Stanmore, Middlesex
September 2008
Good service
I was slightly apprehensive ordering contact lenses off the internet. However, Lenstore's service was excellent. My lenses took exactly one week to arrive. The price that I paid for the lenses was excellent and the postage charges were reasonable. I will be ordering from here again.
Elaine
Liverpool, Merseyside
September 2008
New customer
First time using Lenstore and I wouldn't hesitate to do so again. The website is easy to use and I felt more comfortable knowing that Lenstore check with my optician before sending the lenses. Quick service, will use them again.
Jane
ROCHESTER, KENT
September 2008
Testimonial
Thank you for a very efficient service, and was grateful for the friendly voice on the phone that had to deal with my optician, will be coming back to use your service again for sure.
Jane
Helen
BFC HQ, Episkopi
September 2008
Delivered to BFPO
Fantastic service all round. Used to buy my lenses from the States because of price, but Lenstore worked out just as cheap and because they use Royal Mail they managed to get through the BFPO system so that my lenses got to me in Cyprus.
Great website that's easy to navigate. Customer service refreshingly polite, helpful and efficient. If only more British companies were run with this ethos!!
Will have no need to go elsewhere...price, service, speed and quality. Thanks.
Nadeem
Shawlands, Glasgow
September 2008
Fantastic!!!
Easy to order, and great customer services. Had not heard from them after my order so i gave them a quick call to check progress of my order, very good customer services operator, very helpful and assured me my lenses were on their way, and also put in a FREE bottle of solution and lens case for the delay!!!!!!
Highly Recommended
Nad, Glasgow
Lauren
Epsom, Surrey
September 2008
Lenstore
The first time I ordered from Lenstore I was very impressed with the prices and super quick delivery. However, when I re-ordered although the prices were still good the delivery was awful. My delivery was quite late, which is very un-helpful when ordering contact lenses!
Lenstore.co.uk Response: we are very disappointed not to have met our customer's expectations with this order. The contact lenses were dispatched after 4 working days as per our delivery & postage policy (which we often beat). An apology & a gesture of goodwill was sent to this customer. We hope to be given the opportunity to beat expectations next time.
Laura
Stockport, Cheshire
September 2008
Superb!
Efficient service, brilliant price!
Emily Kate
Blaydon, Tyen and Wear
September 2008
Excellent service
This website is user friendly and I recieved the goods very quickly. Excellent service.
Dawn
Barnard Castle, Durham
September 2008
Highly Recommended
Excellent fast, efficient service and less than half price compared to that charged by my optician - great will definitely use again.
Raj
London,
September 2008
Excellent service
Faultless service. I ordered and received my new lenses in only a few days, and it was a new prescription. Definitely to be recommended and much cheaper than the high street!
Ellen
Walthamstow, London
September 2008
ACUVUE MOIST
Lenstore initially sent me the wrong lenses and even though I had to use a couple of them as my previous supply was depleted, they were happy to accept them back. They sent me the correct ones fairly quickly along with a discount off my next order for the inconvenience. More than happy with the customer service and the prices are great.
Catherine
Lewisham, London
September 2008
Excellent service
I'd always ordered my lenses via my optician and was slightly nervous about using an online company for lenses. I found Lenstore's site easy to navigate and the prices significantly cheaper than what I usually pay. My order was confirmed very quickly and I was kept informed every step of the way from payment to dispatch. I'll definitely be using Lenstore next time I need to purchase lenses and will be recommending them to others. Thanks so much for your excellent service and speedy delivery.
carmel
stockport, Cheshire
September 2008
Lenstore
Placed my first order recently and received a outstanding service, had to ring about a query, which was handled efficently, politely and promptly. Delivery was amazingly quick. Thanks for all your help. Will definitely be using again and recommending to anyone who will listen. Carmel.
Faye
Leeds, West Yorkshire
September 2008
Great Service
Quick & easy to order, the lenses were with me very quick. Top service!
Elizabeth
Sleaford, Lincolnshire
August 2008
Great Value For Money
The verification process did seem to take a little while, but this site offers fast delivery and great value for money. I would definitely recommend to others - cheapest lenses on the web.
Beryl
Telford,
August 2008
Johnson Acuvue
I have used the same High street Optician for over 20 years for my contact lenses and never experienced service as good as Lenstore before! It was straightforward and cheap and very fast delivery. I have no hesitation in recommending them. Beryl.
wendy
Sandhurst, Berkshire
August 2008
Focus Dailies Progressives
Congratulations Lenstore and thank you...I was very impressed , from your easy to use website through to the amazing price. This was a trial run as I am always dubious of internet shopping having been stung in the past but will definitely order again. Fantastic service and speedy delivery .... Thanks.
Marianne
Chepstow,
August 2008
Recommended
Competitively priced products delivered very quickly.
Russell
Stafford, Staffordshire
August 2008
Superb Service
Absolutely superb service and great prices compared to high street. I will definitely be reordering in 6 months time. Thanks again.
Carol
Weston Super Mare, N Somerset
August 2008
Lenstore service
I was very pleased with the sevice from Lenstore. Not only was it the cheapest price for the lenses, but the ordering process was simple and the lenses arrived very quickly indeed.
Janet
Shetland, Scotland
August 2008
Acuvue Advance lenses
Delighted with product, price and excellent service.
Did not take long at all to arrive and packaged very professionally.
Best price on the internet too.
Valerie
Warrington, Cheshire
August 2008
Highly recommended
Having bought various products on-line from different suppliers I found the service provided by Lenstore second to none. My order was fulfilled promtly and efficiently, and the price was excellent. Thank you.
Anne
Newcastle upon Tyne,
August 2008
Good service
I was very happy with the straightforward service I received from Lenstore. The price was the best I could find on line and delivery was speedy. Thank you.
Joanne
Barnstaple, Devon
August 2008
Monthly Toric Lenses
Initially I was concerned as the confirmation of my prescription took longer than I anticipated, and I was worried I would not receive my order.
However when I wrote to enquire about the status of my order, the reply was prompt and very apologetic.
My order was dispatched the same day, along with free solution by way of apology.
The price is unbeatable, the quality superb, and the service second to none.
Highly recommended.
Many thanks.
Jo
sohail
dukinfield, cheshire
August 2008
Good with refunds
I messed up my order and feared the worst. However, Lenstore refunded with no fuss and sent me out the correct prescription in no time!
Great company to deal with.
Joanne
Islington, London
August 2008
Fantastic
I think this website is one of the easier to navigate when it comes to contact lenses websites. It gives me the option of ordering for just one eye as I have different prescriptions for each eye. The delivery was very quick and I am pleased with the communication they give me about my order, I will be back when I run out.
Fiona
Edinburgh,
July 2008
Amazing service...
I am leaving to work in South Africa in the next week, on recommendation from a friend I decided to purchase the lenses I need from Lenstore.... and I am thoroughly pleased with my decision to do so! I contacted the Lenstore team to ask what the timescale for my lenses would be... they kindly priortised my order and I recieved them the next day! Amazing customer service, I am now a customer for life!
Vivienne
Tunbridge Wells, Kent
July 2008
Great Service
Thank you so much for my 1st order and delivery which was great, really quick, easy and a very good price!
I thoroughly recommend you and will definitely buy my lenses from you going forward. Many thanks again.
Vivienne,
Tunbridge Wells.
Royce
Cambridge, Cambridgeshire
July 2008
Fast!
Excellent and swift email correspondence! Service speed is very quick, considering the complexity of my prescription! Highly recommended!
Bev
Bognor Regis, West Sussex
July 2008
Excellent service
My order was processed very promptly by the team & I recieved my lenses the next day, well done guys keep up the good work! Not only were the prices fantastic but the whole thing was so straight forward & easy, I'm recomending Lenstore to my friends & will be back to order more when I run out.
Maighread
London,
July 2008
Great service
I was very impressed with the standard of service. Very easy to order and my lenses arrived within two days. I'll definitely be using the site regularly and recommending to friends.
Jennifer
Hove, East Sussex
July 2008
Great Service
After I received my order from Lenstore.co.uk I received an e-mail request to provide an unbiased review of their service so this is just to say that my order was efficiently processed, effectively packaged and speedily delivered.
Louise
Hitchin, Herts
July 2008
Fast response
In response to an email with a query about my order I got an extremely fast response which explained everything in great detail. It was such a surprise to get a personal response rather than a standard blanket response. The good news was my problem had been dealt with and my lenses were on the way! I would recommend this service to others.
Richard
London,
July 2008
Reliable!
Delivery of lenses only 2 days after order was made, when it could have been up to 5! Stress free process made it a lot easier; will certainly recommend Lenstore to my friends.
Debbie
Redhill, Surrey
July 2008
Delivery
Fantastic customer service help. I was waiting for my contact lenses to be delivered before I went on holiday and they chased up my order. Considering it was my first order and they had to contact my optician etc, they were really efficient. Great communication and contact as well so full marks. Will definitely use this service again. Many thanks.
Tim
Oxford, Oxfordshire
June 2008
Easy and cheap
Great website. Easy to use. They contact Optician for you and check prescription (and even correct it if you get it wrong). I received personal phone call. Also cheaper than optician
Great job.
Trevor
Portsmouth, Hants
June 2008
Excellent Service
After some initial problems caused by my optician the service was excellent and I would thoroughly recomend Lenstore.co.uk for contact lens users. Thank you.
