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Testimonials

August 2009

We invite all of our customers to write about their experience buying contact lenses from Lenstore.co.uk. Our aim is to offer the best experience of any online contact lens company to our customers. Your feedback helps us to achieve this aim. We look forward to receiving and following up on your testimonials.

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Sandie

braintree, essex

contact lenses
Pleasantly surprised by the service, easy to use, quick delivery no hazzel.

kay

nottingham, nottinghamshire

contact lenses
i would just like to say thankyou to lenstore for their fast service but best of all the prices for my lenses were far cheaper than my opticians i will be shopping with lenstore in the future

Patricia M

Belfast

Thank you
For 21 years I got my contact lens from an opticians. This is the first time I used Lenstore. I found them to be both cost effective and very efficient. My order arrived in Belfast within a few days and I certainly plan to continue using them.

Emma

Bolton, Lancashire

First order
Having had a quote from an independent optician, I am saving roughly half of the cost of Acuvue Oasys lenses. We chose Lenstore because they contact the optician who did the prescription. The lenses came quickly and were exactly right. I only wish you stocked Sauflon Synergi solution. LENSTORE RESPONSE: we will look to stock Sauflon solution in the future as per this customer's request.

Sheila

London

Excellent service from Lenstore
I have been very impressed with the service Lenstore provided recently when I looked online to source lenses that were being discontinued by the manufacturers. I discovered a wealth of information and more surprisingly ,a very helpful and efficient e-mail service for people like me with somewhat complicated questions. I was also impressed with the ethics of the company in that they check your actual script with your optician. I have used Boots Opticians for about fifteen years to supply my lenses and have been unhappy of late with the service they have provided. From now on I will only use them for my annual check-up and will use Lenstore to purchase my lenses. It's not just about price, Lenstore being cheaper than Boots, it's about service and the service I have received has been great. My only very small niggle is that the contact telephone number is an 0844 number. I would be happier if it was a local number or an 0845 number, but that is the only thing that I can think of that is negative. LENSTORE RESPONSE: thank you to the customer for her feedback. 0844 numbers are actually cheaper to call (it costs 2p a minute) than 0845 number and that's why we offer it. We will be looking into offering a freephone number for our customers in the future.

Mei

Cambridge

I like the store!
Really fast delivery,and I got my lenses at a low price ! recommened!

Mark

Barnstaple, Devon

Focus contact lens purchase
This was the first time that I used an internet provider to purchase my contact lenses. I had no idea what company to use. The lenstore website looked professional and asked all the right questions. The process was also clear. I am happy with my purchase and have no hessitation in recommending lenstore to others. I will be using lenstore in the future for my contact lens needs.

Eileen

Cambridge

Contact Lenses
Fast delivery, exactly as ordered and best price I found on the internet. Great Company and I would recommend them to anyone.

Alex

southsea, hants

So pleased i've found Lenstore
Buying from Lenstore has to be the easiest and most convenient way of getting my lenses at a great price and saves me a journey by arriving through my letterbox. I certainly won't be getting my lenses from the optician any more.

Andrew

EXETER, Devon

Cheaper and quicker than my optician
I placed my first order with Lenstore on a saturday night. I got a dispatch notification email on the following tuesday and they were with me on wednesday. Lenstore was 30% cheaper than my opticians and they were a lot quicker in getting the lenses to me. I'll definitely be Lenstore again.

JOHN

Gosport, Hampshire

John from Gosport, Hants
I was a Specsavers customer paying quite a lot for lenes each month as they were offering extras like contact lens check ups which consisted of 'ANY PROBLEMS' reply 'NO' which cost money! Now switched to LENSTORE and i have been very pleased with the fast, effective, no problem service, which has saved me over a £100 a year. Thanks.

Jennie

Newbury, Berkshire

My Lenstore.co.uk Experience
I spoke to a guy on the telephone who couldn't have been more helpful. My contact lenses arrived quickly and were much cheaper than at my opticians. I will certainly recommend them to friends.

Pauline

Penryn, Cornwall

Testimonial
The price was very competitive and is about half of what I was paying from the optician. The service was fast and efficient and I have recommended Lenstore to friends.

Deborah

London

Recent Order
Thank you for the excellent service I received. I used to pay a monthly contract charge with my optician and had the hassle of going to fetch lenses every few months. I paid significantly less to Lenstore and the contact lenses arrived through the mail box a few days later. If only you stocked my contact lens solution now (Regard).

FIONA

PEEBLES, BORDERS REGION

ACUVUE LENSES
Lenstore offer a fast efficient service and there prices are a lot cheaper than buying from an optician. I have saved a lot of money ordering them online. I would not hesitate to recommend this company.

Janos

London, London

Contact Lenses
Very quick delivery, best price I found on the internet. Great company, and I would recommend it to anyone.

julia

ossett

Excellent service
I was very impressed with this store and will use it again. Great service. Products arrived very quickly and great prices! Thanks!

Harlequin

Ramsgate, Kent

Great Value + Fast Delivery!
I can't find my contacts anywhere cheaper either online or offline. I always check for the best price before buying and lenstore.co.uk has always been the cheapest. Not only that but the delivery is quick too which is really appreciated. I would definitely recommend lenstore.co.uk to a friend. In fact, I have done.

Peter

Sheffield

Value
Bought my lenses here because they were a good price and, unlike some others, this site seemed to take information about my prescription seriously.

Shayne

Cardigan, Ceredigion

Service
I have always received good service from Lenstore.co.uk with their great value and reliable delivery, I am a very happy customer.

Rohit

Gants Hill, Essex

Recommended
Very quick delivery. Fast, efficient service and considerable savings on prices from opticians. I was previously on a monthly lens plan with Boots which included lens solution and annual check ups. In my case, my prescription has not changed for years, so I simply ordered the same lenses I have always used (Acuvue 2-weekly disposables) from Lenstore and overall I estimate that I have halved my annual cost of wearing these contact lenses (taking into account buying lens solution and paying for an annual check up).

Colin

Addlestone, Surrey

Excellent price & service
My lenses are far cheaper here than elswhere (both online and offline), I found the website simple to use, the full customer service experience is exellent and delivery is quick and reliable. Will definately use again and recommend to others!

Lai-Chi

Derby, Derbyshire

Excellent Service
I have been buying my contact lens from Lenstore for nearly a year now, and the speed and accuracy of my orders have always been brilliant!

Angela Dawn

Fenstanton, Cambridgeshire

First Order
Having been advised that my current contact lenses were being discontinued, I trawled the internet in search of an alternative. The reviews and guidance on Lenstore.co.uk really helped me choose a contact lens that met my needs and fitted in with my lifestyle. The whole process from ordering to delivery was seamless and I received my new lenses within a few days. I would really recommend using Lenstore.co.uk, if like me you need a quick, easy, affordable solution to ordering your contact lenses without being restricted by contracts.

Sara

Manchester

Great inexpensive lenses and efficient service
I was encouraged to order my lenses through Boots as my optician assured me that I wouldn't find them cheaper anywhere else. My boyfriend urged me to try Lenstore, and I found that they were at least £10 cheaper than Boots, and they got my order delivered to me in time for my holiday. Definitely the cheapest brand name lenses I have found. Will use again.

Joanne

Stockport, Cheshire

contact lenses
Excellent service - superfast delivery. thank you.

Ana Claudia

Ince, Wigan, Lancashire

I Recommend It
Good service, user-friendly website. The contact lenses took a little longer to arrive than I thought they would, but I am happy with the whole experience anyway.

Kevin

Yateley, Hants

Contact Lenses
Branded toric daily disposables for a 3rd of the High Street price with fast delivery. It's a no-brainer!!

sheila

aberdeen, aberdeenshire

lenses
hi i ordered from lenstore my contact lenses for which i had been paying a large standing order monthly to my optician,i am now paying a fraction of the price for my lenses and the delivery is very quick so i will most certainly continue to get my lenses this way from lenstore. regards sheila

Frances

Aylesbury, Bucks

Good Web Site
Fast, prompt and efficient service. Even with postal strikes!

Kelly

Chard, Somerset

Review
I have always found lenstore to provide excellent customer service with great contact lenses. They are so reasonable and since switching to lenstore I have saved a great deal on my usual lense bills. Delivery is always prompt and the refill order option is brilliant and saves you the time of going though your details every time you need replacement lenses. Thank you!

Olga

Portsmouth, Hampshire

Contact Lenses
Very clear, easy to use website, quick purchasing, excellent communication regarding your order status. Will be coming back.

Bernard

London

Contact lenses
Efficient service and good value, one of the cheapest suppliers I could find. Would use again - thanks

Gail

Airdrie, North Lanarkshire

Monthly Disposables
I have recently placed my second order with Lenstore and each time the service has been fantastic. The lenses have been ordered one day and received at the latest two days later. I am now paying half the amount I was paying through my optician for the same lenses and I would recommend Lenstore to anyone.

joanne

high wycombe, bucks

lenses
fantastic site! i saved more than half of what i would of paid in the store, great communication and very happy with my lenses.arrived within a few days will definately use again to buy my next lot of lenses and will recommend to all my friends. thankyou so much!!

Qingyi

Manchester, Greater Manchester

good
very quick

IAN

ELY, CAMBRIDGESHIRE

Daily Disposables
This was an excellent service all round. The website is easy to use, the price excellent and my lenses arrived within 4 working days. I will definitely be using this service again and would recommended Lenstore.co.uk to anyone.

Susan

Verwood, Dorset

First Time User - Sue, Verwood
My son suggested I buy on line so I took the plunge and was very pleased with the result. I found the ordering was simple & straightforward and the lenses arrived within the week. I'm saving £40 per annum by buying on line which is great.

James

Worthing

Good work!
Had a query on my order, submitted it via the site - response came back almost immediately, everything sorted. Quick delivery and keen pricing.

Christina

Southampton, Hants

Christina Aug 2009
After researching on the internet a good while, I found Lenstore to be the cheapest for the toric lenses I require. Ordering was easy and quick with my order dispatched within a week. Would recommend Lenstore as an alternative to the high cost that opticians charge.

Victoria

Worksop, Nottinghamshire

excellent
I found Lenstore online when looking for a more affordable price for my contact lenses - their price was considerably cheaper than the optician i was using at the time, and having used them several times now, i can say honestly that i'm impressed with the cost, the level of service and the speed of delivery. i doubt i shall go anywhere else for my lenses from now on, and have happily recommended them to several people so far.

Fiona

Edinburgh

Go For It
I looked and looked at sites that sell contact lenses. Probably for a year or more. You would hear of people ordering on line and I was always concerned about buying anything on line. Fraud etc., and at the end of the day it’s not a book it’s your eyes. I read the testimonials of other users and felt as confident as you are going to get from someone like me. I wear Johnson and Johnson Acuvue Advance for Astigmatism and the cost was getting out of hand from my local opticians. I ordered 6 pairs (2 boxes) and was pleasantly surprised the cost was half what I was paying and most importantly the contacts where exactly what I ordered. No fuss easy to complete form and excellent delivery. They even recommended securing my card with my bank, which I did online.

Amy

Penarth, Glamorgan

Cheapest daily disposables
The first delivery of lenses was quite slow but after that I had great service which was fast. Easy re-order system too and at a good price.

Matthew

Sheffield, South Yorkshire

Disposable Lenses
High street Opticians prices for contact lenses are so inflated these days that the internet is the way only way to go for disposables. Lenstore were more than half the price of my high street store and they arrived quickly with no fuss or problems. I just filled out the form on the website and they arrived in the post within a week. Highly recommended.

Hearty

London

Great Service!
Will definitely be ordering again- great value for money, accurate and speedy service!

Jan

Bromley, Kent

Testimonial
Thank you Lenstore for a speedy and efficient delivery. I was previously using another site online but needed to change my contact lenses for another type and was delighted to find this site. I shall be contacting you again when the three month supply is exhausted. Many thanks Jan Bromley Kent

Kevin

Wembley, Middlesex

Excellent Service!
Very good service indeed. Excellent price and quick delivery. Would recommend to anyone interested in buying online.

Gillian

Caldicot, Mon

Exceptional
Having looked at various other sites for lens I decided to go with Lenstore and very glad that I did. I was pleased that they checked out my original prescription to make sure what I had ordered and what they were sending were the correct lenses. Very quick service and very reasonable considering what I was paying through my optician.

Richard

Newport, Gwent

Monthly disposables
I was until recently paying a fortune for a single pair of Proclear contact lenses from the eye hospital and usually having to wait 3 weeks for delivery. Lenstore took my prescription and within a few days I received 6 pairs of Proclear lenses. The lenses are perfect, very comfortable to wear and only cost me a fraction of the price charged by the hospital. I will be getting all my lenses in the future from Lenstore and will be recommending Lenstore to friends, colleagues and fellow patients at the hospital.

Jonathan

Middleton, Greater Manchester

Contact lenses
Cheapest brand lenses I could find and a very quick delivery. Will definately use again and would recommend to all who require a cheap and quick service.

Diane

Felixstowe, Suffolk

Lens Order
Very fast and efficient and helpful with problems.

Jenny

Crieff, Perthshire

Contact lenses
My lenses arrived within 48 hours and the order was correct. Very convenient.

alex

northwich, cheshire

Daily Contact Lenses
I usually order my daily contact lenses from my optician. When I realised that with Lenstore the identical lenses were £20 cheaper I decided to give them a try. Just to be on the safe side I ordered a months supply from my optician and on the same day placed my order with Lenstore. As one of my lenses is toric I usually wait approx. 5 working days for my lenses to arrive at the opticians. I was delighted that my Lenstore order arrived through my letterbox before my opticians had even called to say that my lenses were in stock. I will definitely be placing all future orders at Lenstore. Thanks!

Martin

Witney, Oxfordshire

Contact Lenses
Apart from thinking that the order would be processed same day and assuming next day delivery, the service was fine. Just need to place the order when on the last pair of contact lenses. Will definitely repeat order.

julie

lymm, cheshire

Contact Lens
I am very happy with the service provided by Lenstore.co.uk. The price of contact lenses and speedy delivery will ensure my custom. Thank you!

Richard

Northampton

Very Happy Thanks
Very Happy Thanks

Emma

Wigan, Lancashire

Acuvue Advance Lenses
My lenses always arrive VERY quickly and the price is amazing compared to buying from a regular opticians! A very good service & A very good website to boot!

Erika

York

3 Pairs Available
Chose Lenstore because could order just the 3 pairs of contact lenses that I needed, instead of 6 available on other sites, and the price was good as well. Everything went really smooth and easy with the order (had different experience with another site before) and they arrived fast and nicely packed. Thanks!

Susan

Bromsgrove, Worcestershire

Testimonial
I must admit to being sceptical as it was the first time I've ever considered ordering lenses on-line, but I shouldn't have been!!! The service was excellent, my query re my prescription was answered promptly, with efficiency and friendliness. The order was dispatched promptly and arrived very quickly. I will DEFINITELY be using Lenstore from now on, the savings are amazing.

Rob

Ross on Wye, Herefordshire

Great Service
Having looked at many contact lens websites, I chose Lenstore.co.uk on the basis of price but more importantly on the fact that they care about what they sell you. Actually checking what you have ordered against your dispensing optician's prescription is going the extra mile.

Gillian

Richmond upon Thames, Surrey

Testimonial
Very pleased with the fast delivery and reasonable price for my contact lenses. Would recommend to others.

sandra

stockport

Good Service
Highly recommend this web-site. Contact lenses came next day. Good price also.

Non

Pontyclun, RCT

Contact Lenses.co.uk
I found the service from lenstore.co.uk very good. The price of the contact lenses were extremely good and I am saving a lot of money by buying through lenstore.co.uk I found the delivery service very prompt, in fact much quicker than they had said it would be. The only disappointment is the price of the contact lens solution. I will probably have to look elsewhere to get reasonably priced solution. All in all very pleased!

Paul

Bromley, Kent

First Time User
I was very pleased with your service. The site is very clear and ordering simple. The contact lenses arrived very quickly indeed. I will certainly be using Lenstore again.

Lynne

Widnes, Cheshire

Great service
I've had 2 orders now and would recommend the service - quick and without problems and cheaper than my normal opticians prices. Will continue to use Lenstore.

victoria

manchester, lancs

contact lenses
I was very pleased with the prompt service I received.My lenses arrived the following day and I had good correspondence.Thankyou. I will use this company again.

Christine

Norwich, Norfolk

Lens order
Competitive prices with excellent service. I will certainly recommend Lenstore to my friends

Kevin

Harrow, Middx

Terrific service
Just wanted to say that I would not hesitate to use your company again, the ordering process was simple and the goods arrived very promptly. Thanks

Stephanie

Stanmore

Great Find, Good Value
Finding Lenstore on Google was the best thing that happened to me last month. My local (well known high street) optician wanted to charge me £25 per month for my lenses. The identical ones with Lenstore cost me £37 for three months!!! It was quick and easy to place the order and the lenses came in 3 days. Thank you Lenstore.

Catriona

Exeter, Devon

Toric Lenses
Excellent, quick service and really good prices - I will definitely be using you again! However, the box my order came in was enormous - a box half the size would comfortably accommodate 3 boxes of 6 lenses and 2 large bottles of solution, and be a lot less bulky to fetch from the post office. Any chance you could use a smaller box?

Gemma

Cannock, Staffordshire

Superb prices
I recently switched to Lenstore from another popular contact lens site, as the prices appeared to be the best around. I now save at least £2 on my contact lenses which I buy every 6-8 weeks. The service provided is great and the lenses are despatched very quickly. I always receive my order within a few days of placing it. I am very happy with the service Lenstore provides.

Ricardo

Chipping Norton, Oxon

Contact lenses
Great service, with very helpful staff. Easy to use website, and fast delivery of the order. No hesitation about recommending to others, and will certainly purchase from again.

Claire

LEICESTER, LEICESTERSHIRE

Excellent
This is the first time I have ordered contacts online. I was very impressed how easy the site was to use and how quickly my order was delivered. This is a much better option for me than travelling to collect my contacts each time and I will be using the service again.

Emma

Warnham, West Sussex

Testimonial
Great service. Had my contact lenses in stock and dispatched them quickly. Saved over £100!

NEIL

GLENFARG, PERTHSHIRE

Testomonial
I have been buying my contact lenses for years direct from my optician by post until one day I spotted Lenstore whilst browsing the internet. I was stunned that I had been paying way over the odds for my contact lenses. Because I have astigmatism I was told I had to have my contact lenses specially made! I now know better and I am savings over £20 per month and have had really fast and effcient service from lenstore.

Jemma

London

Very pleased
Good service, cheaper than the high street (and same brand). Delivered quickly.

Priya

Manchester, Lancashire

Monthly Contact Lenses
Excellent service and contact lenses. Even though I'm on a monthly contact lenses scheme it was easier, quicker and cheaper to order spare lenses from the Lenstore. I will use them again. Thank you.

Valerie

Dorking, Surrey

A Tick in the Box
Lenstore is quick, efficient, keeps you informed of delivery progress and definitely gets my tick in the box!

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