Testimonials

September 2009

We invite all of our customers to write about their experience buying contact lenses from Lenstore.co.uk. Our aim is to offer the best experience of any online contact lens company to our customers. Your feedback helps us to achieve this aim. We look forward to receiving and following up on your testimonials.

Ian

Aberdare, RCT

Re-Ordering Lenses
Thanks for the reminder that I was nearly out of contact lenses - your customer service is second to none, and prices are very competitive

June

London,

Great Service
I had run out of my contact lenses and needed them really quickly so I ordered my contact lenses from Lenstore.co.uk and they came so quickly. I will definitely be back when I run out again. Thanks and keep up the good work

RHEUBEN

ISLE OF MAN,

Trouble Free Service
This really was a perfect transaction, from start to finish. I simply placed my order, sat back and waited and within a couple of days, my order arrived. Why can't all internet shopping be this simple?

Jason

Monkton, Pembs

Brilliant Service (Cheap Too)
Lenstore.co.uk have been providing my contact lenses for the last 2 years, they arrive fast and a 1/3rd of the price my optician was charging me for the exact same high street name contact lenses. Would recommend to anyone.

Jeanette

London,

Jeanette
Great service and the cheapest I found for the same product. With this standard of service, why any more?

rehana

Stourbridge, West Midlands

Very Positive Experience
Ordering for the first time through Lenstore.co.uk was an easy and very positive experience. The lenses came through within 2 days and were exactly what I ordered. I would not hesitate recommending this company to anyone It's nice to see some excellent customer service.

Paul

Shrewsbury, Shropshire

Quick Service
Very swift delivery, goods as ordered and well packaged. Also cheaper then the company I had been using. Will definitely use again.

Leela

Duxford, Cambs

Service
Site is straightforward to use. Placed my first order and contact lenses arrived within a week. Good competitive prices. Will use again.

ian

fortwilliam, inverness-shire

Great Service
Simple, easy to use ordering,with great communication.

Stephen

Derby, Derbyshire

Best and Cheapest!
By far and away the cheapest I have found for my toric daily disposables. Not only that, but the service has been faultless with very fast delivery.

anne

PRENTON, WIRRAL

Lenstore.co.uk
Quick service, good tips on eye exercises.

Richard

Guildford,

Good Service
Placed my first order with lenstore.co.uk. Ordering process was simple. Contact lenses arrived on the date specified to the ordered spec. No problems - how internet shopping should be. Will probably order again when I need more contact lenses.

Jennifer

Dawlish,

Excellent Service!
I had never previously bought contact lenses online so was a bit worried about it. Lenstore.co.uk were cheap, efficient and quick! Wonderful service. Also - I called them up to ask a question and they were very kind on the phone, nice to know you can get in touch if you need to. I found an online voucher for money off and free bottles of solution (try Google lenstore vouchers), which was an added bonus. The contact lenses arrived within the week, perfect!

Gemma

Lichfield, Staffs

Good Service
I have ordered twice from Lenstore.co.uk, both times the contact lenses came relatively quick in the post. Great that you can order what you need when you need it. Items come safely boxed and they are a lot cheaper than opticians and your not tied up to your years supply! Perfect for me, would definitely recommend!

Janice

London,

Contact Lenses
The website was clear and easy to use. My order was dealt with promptly and I received the contact lenses quickly. Would recommend using this company. A very good price too - much cheaper than my local optician.

Alan

Glasgow, Lanarkshire

Pronto
I needed contact lenses pronto for an upcoming holiday and rather than book them online, I called the 0844 870 0065 number and the nice operator got them to me within 2 working days! Excellent service and fantastic price. Can't ask for anymore.

Brendan

Cambridge, Cambs

First Time, Hassle Free
Good website with very competitive prices. My contact lens order came through quickly with no fuss. This was my first time using Lenstore.co.uk & I'll certainly be ordering from them again.

Oliver

Knutsford, Cheshire

Oliver
Very helpful over the phone when ordering. Accommodating when had to change delivery address (due to postal strike!). Quick delivery (despite postal strike!). Will definitely re-order from Lenstore.co.uk

Ken

Chester, Cheshire

Best Price, To Your door
What's not to like? I couldn't find them cheaper anywhere and they were delivered in a few days. Perfect.

Jenny

Ferndown, Dorset

Quick Service
The lenstore.co.uk service was very quick. Just what you need when you are on your last contact lenses. They appeared to be reasonably priced too.

Jessica

South Wigston, Leicester

Must Try
I've been a Focus Dailies Toric contactlense user for a few years now and have researched and tried several suppliers. Since discovering lenstore.co.uk it's been the only choice for me when I restock. You won't get typical promotional offers such as 'get P&P free if you order within 5 days' or 'get 5% off if you order within 3 days' from them but simply permanently competitive prices and on time delivery. Their professional approach from the website to the packaging have always impressed me and they've just proved they reward customer loyalty when I received my latest order with a discount voucher for my next order. A must try supplier!

Russell

Nottingham,

Well Priced, Decent Service
After a lot of internet searching whenever I'm ready to order new contact lenses, I'm yet to find any alternative supplier who can beat or even match Lenstore.co.uk on price! Combined with good customer services and delivery usually within 3-4 working days, I can wholly recommend these guys.

Jill

Harrogate,

Excellent Service
I was very impressed by Lenstore.co.uk’s service. All aspects were first class. The website is very easy to navigate and to place an order. Their prices are very competitive, and the speed of delivery was very fast. I gather they ship from the UK - better than my last order from another site which shipped from the States and took an age! This was the first time I had ordered contact lenses from Lenstore.co.uk (not all places do the Acuvue Oasis Toric lenses I was prescribed) and I'll certainly continue. I've bookmarked the website for next time. No reason to look elsewhere really!

Deanna

Aberystwyth, Ceredigion

Efficient
Quick service, no problems with the order. Also good value for money. Would definitely use again.

eleonora

uxbridge,

10/10
Very good service and product! will buy again from this site. Highly recommended.

Tracy

Eyemouth, Berwickshire

Cheapest Daily Disposables
I found Lenstore.co.uk online after searching for the best deal for daily contact lenses. I found them to be half the price that Specsavers were charging. May I also add they were delivered so much quicker than the opticians. Fantastic company and have just ordered some more.

Karl

BlackHeath, London

Cheapest Named Brands
I spent over an hour searching the internet for my named brand contact lenses, and the cheapest by about 10% was Lenstore.co.uk. They were half the price of my opticians! I have repeated my prescription and they have delivered promptly both times. Highly recommended!

Paul

Yate, South Glos

Monthly Disposables
Very prompt service and an efficient ordering service. Have recommend Lenstore.co.uk to friends who are still paying high street prices!

Corina

Cranleigh, Surrey

First Class Customer Service
I have never known a site with exceptional customer service as Lenstore! When I had a couple of queries Lenstore.co.uk replied promptly and followed up the query. I really felt as though I was being treated as an individual customer that really mattered to Lenstore.co.uk! These days customer care generally leaves little to be desired and it's the one thing that makes customers return again and again. The contact lenses are extremely good value and I wish all websites offered such individual care and consideration as this one!! Thanks Lenstore.co.uk, I'll definitely be ordering more contact lenses!!

Raja

Hove, East Sussex

Good Service
Easy to book and fast response to questions.

Daniel

Woking, Surrey

Continued Good Service
This is my third order from lenstore.co.uk now and yet again the delivery arrived very quickly. The value and delivery is key to ordering my contact lenses online and I see no reason why I would go anywhere else.

dwynwen

Wapping, london

30 Day Contact Lense
Will definitely be using again. Very easy to order and due to post strike there was a delay in delivery. I contacted Lenstore.co.uk and they immediately emailed me to apologise. Will definitely be ordering more.

Tanya

Hildeborough, Kent

Good Service
I would not hesitate to recommend Lenstore.co.uk. I found the contact lenses I use, nearly half the price charged at a high street store and the contact lenses were with me within 2 days!

avril

wick, caithness

Monthly Disposables
Have just used this site for the first time and am delighted with the ease of use and the fast delivery. Thank you so much will certainly use again.

sharon

gerrards cross, buckinghamshire

Sharon
Lenstore.co.uk have a very user friendly website which makes access to information and subsequent purchases easy. They are efficient, friendly and helpful on the telephone and their prices are competitive. I'll be buying from them again!

Patrick

Burgess Hill, W Sussex

Fast and Efficient
A well organised and efficient website. Competitive prices with quick delivery. I'd recommend Lenstore.co.uk to anybody.

Simon

Northampton, Northamptonshire

Contact Lenses Success.
My concerns about ordering contact lenses online for the first time were unwarranted. They came promptly and were just what I wanted. I will certainly be using them again.

Philomena

Sutton Coldfield,

Contact Lenses
I am delighted with the efficient service and competitive prices Lenstore.co.uk offer.

Philomena

Sutton Coldfield,

Great Service
I am delighted with the efficient service and competitive prices Lenstore.co.uk offer.

Julie

Chipstead, Surrey

Fast and Easy
Excellent service, no fuss and the contact lenses arrived quickly. The prices are extremely competitive - I used to buy my contact lenses from the USA, but Lenstore.co.uk is even cheaper.

Graeme

Nottingham, Notts

Highly recommended
I would have no hesitation in recommending Lenstore to anyone who uses contact lenses. They're fast, efficient and great value for money.

Josephine

Nottingham, Notts

Seem to have thought of everything
I once bought from another site who asked me to photocopy and fax my prescription, which held up the process no end. I was impressed that Lenstore took my optician's details and did all the liaison practically overnight. The service was very quick and I was especially pleased that the box fitted through my letterbox - I was expecting to find a Post Office "We missed you" card! Many thanks.

Greg

Glasgow,

Fantastic!
As a customer who was a first time buyer of contact lenses online (with the worste eyesight imaginable) I was especially put at ease by the help and efficiency of the Customer Services staff. They e-mailed me immediately to advise on what to do and how, and amended my order for me at my request. Very helpful, extremely prompt and accomodating for a newbie like me! Thanks!!

Rakesh

Watford, Hertfordshire

New Customer
Having used Lenstore for the first time, the service was excellent, quick and efficient, especially in comparison to the Tesco service which is slow, considering they are my prescribing optician. Lenstore keep you informed throughout the process, including when the order is dispatched. Would use again.

Philip

Coleraine, Co Londonderry

Satisfied customer
Best price, quick delivery.

Paul

Bognor Regis, West Sussex

Value for money.
As with most purchases these days there is a lot of information and forums available online. Contact lenses are no exception. I did a lot of research before I placed my order with Lenstore and I can say that I am more than happy with their service and compared to other retailers they cannot be beaten on price.

Jill

Saltburn by the sea, Cleveland

great value great service
I am a First time user and highly delighted with the service value and extra fast postage will definately use again cannot fault this company

Vicky

Raynes Park, London

Lenstore
This is the first time I have used Lenstore and I was very impressed with how easy it was to order, the cost and how fast the lenses were despatched. Good correspondence at all time to keep me updated with how my order was being processed. Definitely will use again and have already recommended to friends and family to use.

Valerie

London,

Well done lenstore
A friend told me about this service and I was very impressed at the speed and efficiency of the process. Logon, choose and it arrives in record time. So glad I'm no longer at the pricing whim of my optician.

Rochelle

Old Harlow,

First time user
Just ordered my contact lenses through lens store. I found them really efficient and much better value than any one else. Will continue to order my lenses here for the future.

Sandra

Stratford upon Avon, Warwickshire

Sandie
Excellent service , prompt , efficient and economical. would definately recommend.