November 2009
We invite all of our customers to write about their experience buying contact lenses from Lenstore.co.uk. Our aim is to offer the best experience of any online contact lens company to our customers. Your feedback helps us to achieve this aim. We look forward to receiving and following up on your testimonials.
Marianne
Buckingham, Buckinghamshire
Focus Daillies
Best prices, simple process and very fast delivery - I'll be back! Many thanks indeed.
JASON
OXFORD
Ordering
I found the Lenstore.co.uk very good on prices and a lot cheaper than the high street. Easy to use account setup and once details are stored it is fast to order. I got my order within a few days.
rose
worthing, west sussex
Such Fast Service!
My first order arrived within 48 hours - how's that for service. Thank you very much. I shall definitely be ordering again.
Cecilia
Waterlooville, Hampfshire
Cheap and Fast Delivery
The delivery was really quick. I ordered on Friday and the contact lenses arrived the following Tuesday! Plus the prices are cheaper than in a store!!
It is really worth it!!
Nicholas
London
Contact Lens Order
Very simple and VERY quick delivery. Perfect
cheryl
leigh, lancashire
Contact Lenses
Great service. Contact lenses arrived within four days, price even better, I cannot find branded contact lenses anywhere cheaper & will definitely be using Lenstore.co.uk in future. Easy to use website, no nasty surprises at checkout.
Krizteen
Stockport, Cheshire
GOOD SERVICE
Placed my first order on Friday the 20th and received it on Thursday the 26th. Brilliant, as they had to contact my opticians to confirm my prescription. I'm impressed with their easy to use website and how they kept me up to date with e-mails about my order. I will be placing my next order with the Lenstore.co.uk
Elaine
Sunderland, Tyne & Wear
Excellent Website
Excellent, easy to use website. When I made an error with my order it was quickly cancelled by a very helpful man, so that I could order again. I have ordered a few times and will use again.
Catherine
Worthing, West Sussex
My Thoughts
Easy enough to navigate the website, and kept updated in terms of order status, which is useful. Competitively priced, but maybe consider a loyalty card? Easier to retain customers rather than attract new ones? Would use again.
Nicola
Chesterfield, Derbyshire
Excellent Service!
Very happy with both the ease of ordering and the very speedy delivery - not to mention the great competitive price - would highly recommend.
RACHAEL
BARNARD CASTLE, COUNTY DURHAM
Feedback
Speedy delivery. Very pleased with the service.
claire
Leuchars, Fife
What Else Could You Want..?
Easy to use website - check
Secure transaction - check
Good communication - check
Speedy delivery - check
Excellent value for money - check
Will not be going anywhere else for contact lenses from now on. Thank you!
Shauna
Tunbridge Wells, Kent
Great Service
Fast, efficient service and contact lenses at half the price I paid at the opticians.
Janice
Grays, Essex
Contact Lenses
I was so angry when Tesco's put the cost of my lenses up by 25%, that I decided to look on line for an alternative provider. I was so pleased that I found Lenstore, the service was excellent and very efficient and best of all the cost of their lenses are so much cheaper. I ordered the wrong strength of lense and telephoned them the next day and they amended my order with no fuss. I will definitely be ordering from them again. Thanks for a great service
lynn
Gateshead, Tyne & Wear
Great Value Contact Lenses
Great service and exceptionally quick delivery, contact lenses were cheaper, I will certainly be a returning customer.
Jackie
Grays, ESSEX
Prompt Delivery
Placed my first order with yourselves this week. Have just received my contact lenses. I’m so pleased with the prompt and quick delivery. Will definitely be ordering again. Many thanks.
caroline
London
Torics!
I find it hard to get a good deal on daily toric lenses, but I always get the best deal with Lenstore.co.uk and the delivery is always quick too.
ian
reading, berks
Monthly Disposables
Placed my order and within a few days, even with the postal strike, my order was delivered. Brilliant service.
Sharon
Maidstone, Kent
Great Service
Fast, great value and helpful. If only all customer service departments were as good as Lenstore.co.uk.
Johanne
Pirbright, Surrey
Great All Round Service!
I've been purchasing contact lenses for a year with your company and have always found the communication, speed in dispatch and delivery and all round service to be first class. I haven't found a cheaper price either so I'm very pleased with Lenstore.co.uk!
Carly
Morley, West Yorkshire
Easy, Cheap and Fast
This was my first time ordering my contact lenses online and I only wish I'd done it before! I was never sure if it was actually cheaper to do it online and especially if it was safe and secure.
I have astigmatism and my contact lenses are always expensive. My high street optician suggested I try new astigmatism 2-week contacts, but they would have cost an absolute fortune. My fiancé has ordered from Lenstore.co.uk before so he suggested I check out their prices.
I am so glad I did. I got my contact lenses for less than half the price it would have cost me on the monthly plan at my high street optician! Plus they arrived quickly in the mail, even despite the Royal Mail strikes, which had me worried. The ordering system was simple and as they contacted my optician to verify my prescription, I felt like I was in safe hands. I was very pleased and will definitely be re-ordering my contact lenses from Lenstore.co.uk in the future.
Lynn
preston, lancs
My Order
Cheapest contact lenses I found on the market.
Speedy service, great communication and product. What more could a customer ask for!!! Simple, pain free ordering makes me come back again and again.
Many Thanks
Susanne
Wimborne, Dorset
Contact Lens
Brilliant service, I am delighted to have found your site. My optician was charging three times more than you for exactly the same product.
Service was excellent, can't fault it.
Thank you
kerri
swindon, wilts
Lenses
Lenstore.co.uk is so much cheaper. I was paying a direct debit for £26 a month from Specsavers. I get the same contact lenses for a third less. I love that it stores all my details and previous prescription which saves time.
Will continue to use lenstore.co.uk from now on.
Thank you Lenstore.co.uk, you make my eyesight less of a hassle!!
Laura
Orpington, Kent
Perfect
I am so delighted to find an online store that sells well priced items AND offers fantastic customer service!! I was about to start a monthly direct debit plan with a well known high street optical retailer, but after researching the internet and finding lenstore.co.uk, I realised how much money this high street company were making from me! Contact lenses and solution arrived sooner than the quoted time allowance - fantastic!!
Thanks
Janet
Bury, Lancashire
Janet
Very impressed with Lenstore.co.uk. Even in the middle of the recent postal strike my order arrived on time, the service and prices are excellent.
Trevor
LONDON
Air Optix
I was ordering contact lenses online for the first time from SpecSavers when a colleague recommended I check Lenstore.co.uk first. Lenstore.co.uk were considerably cheaper and although the price wasn't an issue I chose to order based on recommendation. From start to finish, I was continually informed on the progress of my order and I received them sooner than I expected given that this was my first order and that they needed to verify my prescription with my optician. I am 100% satisfied with the service and continue to recommend Lenstore.co.uk frequently to others.
Adam
Romford, Essex
Great Value for Money
My son has been wearing contact lenses for years and always bought them from the optician. Found this website looking on the internet and have ordered from lenstore.co.uk ever since with excellent service and great value for money, if only I had found website years earlier it would have saved me a fortune!!!!!
Christine
Tipton, West Midlands
Christine
Very good value and fast delivery
Amanda
London
Great Product & Efficient Service
This is the first time that I have bought contact lenses on line, and Lenstore.co.uk was a great site to use. Ordering was very straight forward and simple and I received my contact lenses in about 3 working days. I have recommended them to my friends as the price is much cheaper than the high street, and they were able to be delivered faster than the shop could have. A pleasant experience all around and I will be back when my current contact lenses run out.
H
Southall, Middlesex
New Customer / 2 Months
Lenstore.co.uk helped me beat the parking fines by allowing me to order contact lenses online. I even saved time, fuel, parking and sitting in traffic. As if that wasn't enough, I even saved on the price of the contact lenses, which was the big one! To think I used to have to bother with out of stock issues and arguing to be sold a one month only supply.
ashlea
southwold, suffolk
Lenstore
Lenstore.co.uk is a brilliant, cheaper way of getting my contact lenses. I find it very helpful when I can just click on the website and re-order my contact lenses, as they save my order history.
Alison
southend on sea, essex
Great Service
Fist time I have ordered contact lenses on line so was very sceptical about it all. However everything was great, contact lenses are perfect and delivered quickly, will defiantly be ordering again.
Simon
Almancil
Your Service
I was really impressed with the speedy responses to my emailed questions, and with the ordering and delivery service which was most efficient. I shall definitely be ordering again.
Gustavo
London
Efficient Service!
I strongly recommend the use of lenstore.co.uk website simply because it offers all original brand products with the cheapest prices in the market. Even though the Royal Mail was on strike when I purchased my contact lenses, I still got an excellent delivery service.
Deborah
St Helens, Merseyside
Impressed
Stocked my lenses of choice, easy to order, speedy delivery and fantastic prices.
I'd 100% recommend Lenstore.
jim
RENFREW, RENFREWSHIRE
Satisfaction Guaranteed
The company always deliver everything promised. They have in the past replaced discount codes I lost to ensure I got my discount. They also advised me of timescales with regard to the postal strike.
I cannot and will not fault this company keep up the excellent work.
Janet Adrienne
Durham, Durham
Extremely Happy
Everything brilliant! Speedy delivery, very reasonable costs and very efficient. Extremely happy!
Luke
Odiham, Hampshire
Monthly Disposables
I am very pleased with the way in which my order was placed and delivered. I will use Lenstore.co.uk again as it was also cheaper to get my contact lenses here than through my opticians.
Daniel
Athlone Bks, Sennelager
BFPO Delivery
I usually experience problems ordering goods to be sent to me at BFPO addresses but with lenstore.co.uk it was as easy as sending it to a UK address.
The contact lenses I ordered were the cheapest on the internet. I will use this site again as long as they don't stop delivering to BFPO addresses that is!!!!!
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