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Testimonials

July 2010

We invite all of our customers to write about their experience buying contact lenses from Lenstore.co.uk. Our aim is to offer the best experience of any online contact lens company to our customers. Your feedback helps us to achieve this aim. We look forward to receiving and following up on your testimonials.

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Gary

Leicester

Great Service
I have used Lenstore.co.uk 3 times now. Repeat orders are really simply, just click ‘re-order’! Delivery is very fast, mine have arrived within 2 days of order every time. Because of the great cost and service I feel there is no need to look around the net anymore. Keep it up!

HEATHER

MALTON, NORTH YORKSHIRE

Excellent Service
I ordered late in the evening and received my contact lenses after 1 day; they were much cheaper than what my optician offered me, for the same product.

Moritz

Sheffield

Great!
I have ordered contact lenses online before, but this was my first time at Lenstore.co.uk and I was very pleased. Good prices, quick delivery and good service. Excellent experience! Will shop again at Lenstore.co.uk. Cheers!

Margaret

ANTRIM, ANTRIM

TESTIMONIAL
Well satisfied and impressed by good, quick and efficient service.

Jo

Brentwood, Essex

CONVERTED!
Having used the same supplier for years, I decided to give Lenstore.co.uk a try. They were fantastic! No problems whatsoever, from finding my contact lenses, ordering to delivery!! I've definitely been converted! Thank you.

Liam

Boston, Lincolnshire

Brilliant Service!
I have ordered two lots of contact lenses on two separate occasions and I have found the service absolutely brilliant. The delivery time is always within 2 - 3 days and boxed very well. The website is easy to use and payment can be made very easily. Another bonus is that you can refill your order without searching the site again... Top service! Keep it up!

Mick

Blackpool, Lancs

Very Satisfied
Only ordered from here as I couldn't find the contact lenses I required at other places, but very glad I did as the service is superb as are the products.

John

Worksop, Notts

1st Order
Brilliant. Ordered 9.30am Monday, received an email that afternoon advising they had been posted and the contact lenses arrived first thing Tuesday. Great price, great service and will use again without doubt.

carol

esher, surrey

Cheap and Efficient
I trawled all the websites advertising the cheapest lenses and Lenstore.co.uk were the cheapest by a mile. You don't always expect good service from the cheapest provider but the service was second to none - very quick and efficient.

Gary

London, Greater London

1st Time User
Lenstore.co.uk was by far the cheapest and I am very happy with the entire process, from ordering to delivery.

Rachel

Colchester, Essex

Very Pleased!
Very pleased with the service and no problems. I received my contact lenses within a couple of days.

Nadim

Preston, Lancs

Great Service, Great Price
I recently made my first purchase with Lenstore.co.uk and I’m very happy with the overall service. The price of my contact lenses was cheaper than the company I ordered them from previously, even after the cost of postage. They arrived within a few days of ordering, I’ll definitely be using Lenstore.co.uk from now on.

Chris

Belfast

Recommend
Great service and exactly the right product delivered. I ordered at 2pm and got them at 5pm the next day and I live in Northern Ireland. Very Impressive.

KATHERINE

BRANDON, SUFFOLK

Contact Lenses
Great service, arrived very quickly, very impressed and will be placing another order again soon.

Francis

Norton Canes

1st Purchase...
Not only were the contact lenses the cheapest on the market, but the delivery was fast! Will buy from here again without a doubt!

REBECCA

oldham

SERVICE
Excellent service!!!! Website is easy to use and I received my order the next day. I would definitely recommend Lenstore.co.uk to anyone.

Ross

Gloucester, Gloucestershire

Excellent Service
After years of paying over the top prices at my opticians I was finally told about this website. I was very happy with the prices and it was good to see that they sell the brand of intact contact lenses my optician stopped providing. Delivery was fast and service excellent!

Felicity

Rochester, Kent

Fantastic
Excellent service, superfast delivery, a fabulous range of products and extremely competitive prices.

Deborah

LONDON

Excellent Service
I looked at various contact lenses websites before choosing this one to order from. The cost is excellent and so is the service. The contact lenses arrived within 48 hours and the communication was excellent. I am really pleased with this website, would use it again and recommend to friends.

debra

gateshead, tyne and wear

Excellent
Excellent service contact lenses arrived two days after ordering. No problems at all.

Elizabeth

dundee, angus

Contact Lenses
The website is nice and easy to use and is the cheapest I've found. I'm very pleased with my contact lenses too especially now that I can't believe I've actually finally found a Toric left eye contact lens that doesn't feel heavy and dry out like all the other ones I’ve tried, after wearing contact lenses for 35 years the Biofinity ones are definitely the best ones ever on the planet!! Will be placing orders every 6 months now.

Deborah

Colchester, Essex

Quick Delivery
Extremely quick delivery. Highly recommend!

Iain

Edinburgh, Scotland

Perfect
I was using another online company for my contact lenses but had been unhappy with their customer service and very slow delivery time. I gave Lenstore.co.uk a try and was delighted with the price, service and very fast delivery. Well done Lenstore.co.uk.

Ben

Peterborough, Cambs

Great Service
We were a little apprehensive before our first order in case we got it wrong but the order process was so easy. Delivery was very fast and we were kept up to date when the order was shipped. We'll be back in 6 months for more.

Ben

Peterborough, Cambs

Great Service
We were a little apprehensive before our first order in case we got it wrong but the order process was so easy. Delivery was very fast and we were kept up to date when the order was shipped. We'll be back in 6 months for more.

Sheila

larkhall, lanarkshire

Feedback
Excellent service. Highly recommended and so easy to get my contact lenses without leaving the house!

Sonal

London, Middx

Ordering
Great service!

Innes

Dunfermline, FIFE

Super Fast Delivery
Ordered Toric contact lenses on Monday morning and they arrived on Wednesday! I sometimes have had to wait up to 2/3 weeks for these from a competitor and from my optician! I am very happy to have discovered Lenstore.co.uk.

Amanda

Harwich

Testimonial
I received my order promptly and was very pleased with the price. Will definitely use Lenstore.co.uk next time I require contact lenses.

samantha

enfield, middx

Great Service
A very speedy service and always packaged well.

Lee

Thundersley, Essex

Acuvue 1 Day
Great company, always receive my contact lenses after a couple of days, highly recommended.

Craig

Earls court, London

Excellent,Excellent,Excellent
Excellent service from start to finish. I used to use another online supplier for my contact lenses but they were getting more and more expensive and for the last order I had to wait almost 5 days for my contact lenses. I found Lenstore.co.uk by accident, and was surprised by the speed of the service, I called to ask a question and was surprised that someone had answered the telephone and when I called back the second time after about 2 hours the guy even remembered who I was without me giving my name, remembering our conversation. Needless to say my contact lenses arrived the next day I was ecstatic as I was on the last pair of my dailies will DEFINITELY recommend them.

Colin

Aylesbury, Bucks

Good or No Good
Nice people, polite and understanding. Very efficient and delivery is very quick.

sharon

maidstone, kent

Excellent Service
Excellent service. Cheap contact lenses and fast delivery. Will definitely be using again.

Sue

Cambridge, Cambs

Great Service
I've been using these guys for a few years now. Great service. I particularly like their reminders. Thanks guys, you do a great job :-)

Sophie

bicester Road

Brilliant Service
I ran out of contact lenses one week before I was due to go away I phoned a couple of other suppliers but no one could send me the lenses I wanted in time. I found Lenstore.co.uk and not only was Lenstore.co.uk cheaper than my old supplier but I ordered them on Friday and they arrived on Monday! I was so impressed with the advisor on the phone and the speed of the delivery.

Hannah

Birkenhead, Merseyside

Amazing Customer Service
I was provided with a dodgy prescription by my optician and so I ordered the wrong contact lenses completely (and only noticed this after I’d taken them out of the box!). I rang up expecting no sympathy, but the team were incredibly helpful and replaced my contact lenses for free, and they arrived the next morning. Fantastic.

Michael

WINCHESTER, Hants

Purchase Of Lenses
Good value and prompt efficient service. I will use them regularly in future.

Rhiannon

Swansea, Swansea

Highly Recommended
I am very pleased to share that I can highly recommend Lenstore.co.uk. Excellent customer service, competitive prices and very fast delivery. I wouldn't buy my contact lenses anywhere else.

Kate

London

Speedy Delivery
After doing some research on the internet I found this website to be the cheapest by far for my monthly contact lenses. The website was professional looking and informative, while also easy to use. My contact lenses arrived within 2 days. I will definitely be using Lenstore.co.uk again and would undoubtedly recommend to others.

mark

walsall, West Midlands

New Customer
Easy website to find and use, contact lenses arrived very quick excellent service.

Karyn

Leighton Buzzard, Bedfordshire

Fantastic!
Looking on the internet, I found Lenstore.co.uk to be one of the cheapest options around for daily disposable contact lenses! When buying larger packs of 90 contact lenses, they provided a discount to me which I was very pleased with :) I also liked how I could track my order online and it sent me an email when the package was dispatched and when it was due to arrive. The delivery was very fast too! Only 2 days for the package to come which was earlier than the expected delivery date. Brilliant service!

D

Ayr, South Ayrshire

Great Service
I ordered my holiday disposables for the first time over the website. Very impressed, easy to order, cheaper than my opticians and arrived next day. It couldn't have been better.

Jane

Brackley, Northants

Great Service
I have been asked to write a testimonial, and don't actually mind. I have received excellent service from the start, timely delivery, and well but not over packaged, and the price is very competitive. I now pay £47 less (approx) every 3 months, than I used to from the High Street, which is surely pretty outrageous!!

Shona

Coventry, West Midlands

My Saviour!
On my 2 week trip to UK, I didn’t bring a spare pair of my monthly disposables with me (nor my glasses!). An unfortunate 'miscommunication' led to someone throwing my contact lenses down the sink (which I had only taken out for half an hour).... 5 high street optometrists later and no-one could help me. In despair, I typed my prescription details into Google & came up with Lenstore.co.uk. The website looked reputable enough, so popped I in my details & 2 working days later my contact lenses arrived and I could see again. The rest of my trip was a success, and will now look at seeing this cost effective way of buying my contacts in future.

Doreen

STEVENSTON, Ayrshire

Recent Order.
Recently placed my first order with Lenstore.co.uk. Very impressed with service so far, I received order in full very quickly. Don't normally use daily contact lenses but use them for camping, so can get through them quite quickly in summer. Will use this website again.

Tim

Martley, Worcestershire

First Order
Just the same as the optician was selling me, arrived next day and cheaper to boot. Well done guys - Spot on!!

Julie

London

Excellent Service
I was very pleased with the service; I have already recommended this website to a friend. I had a query and someone got back to me within 24 hours. I will definitely be using this website again.

lorraine

luton, Bedfordshire

Contact Lenses
Thank you so much for a wonderful service. Website is fantastic. It's the quickest delivery I have ever had and being able to track the order is a great idea, it saves calling to chase the order if needed. What else can I say, oh yeah, HOW CHEAP! My order saved me over £30 from a well known high street optician. I will certainly be getting my contact lenses from you in the future. THANK YOU!

Nikki

London

Contact Lens Delivery
This is the 3rd time I’ve ordered my contact lens from Lenstore.co.uk, very quick to deliver and polite on the phone. I’d prefer to place my order over the phone if possible. Cheapest so far too. Thanks guys.

AYODELE

LONDON

Contact Lenses
I must say that I am most impressed by the quality and speed of service I have received from Lenstore.co.uk. It is nice to find an online store that says what they mean and mean what they say.

Daniel

Hayes, Middlesex

Great Service
I was a little apprehensive about ordering contact lenses from the internet as I have never done it before. The service I received was second to none, easy ordering and delivery the next day, fantastic. I would not hesitate recommending to a friend as the service is so good.

Colleen

Dumbarton, Dunbartonshire

Excellent
First time ever using online service for contact lens and glad I picked Lenstore.co.uk, their selection of contact lenses was excellent and their delivery and service also top notch, will be using them frequently.

Susan

Marks Tey, Colchester Essex

Re-Ordering
Have just placed second order for contact lenses based on my first experience which was excellent. The website 'refill my order' makes reordering easy and fast. Convenient and money saving.

Joan

Gillingham, Kent

Ordered with Confidence
I have now ordered twice from Lenstore.co.uk, I do not wear contact lenses all the time but I’m confident of a quick delivery service as and when I need them at a good price.

Elana

Selkirk, Selkirkshire

Amazing Service
I cannot believe how quickly I received this order. I ordered on the Friday and received it on the Saturday morning. Amazing!! Prices are saving me so much compared to buying via my optician. All round a great service.

Kelly

Castledawson, Co Derry

Contact Lens Customer
Lenstore.co.uk provides the best customer service I have ever experienced. From order reminders to posting my contact lenses faster than usual when I really needed them, they always aim to please. I am glad to find such a reliable website. Thank you.

Katy

Pinner, Middlesex

Fast and Effective Service
I found the ordering process straight forward to use and was very impressed at the speed of delivery. No need to go the shops and wait for 4 days ever again.

vivienne

rochdale, lancashire

Contact Lenses
I thought the service was very quick and high quality. I am very pleased with Lenstore.co.uk. I will certainly order again from them in the future.

Beth

Huntingdon, Cambridgeshire

Efficient
Very efficient and good communication, re-order and prompt service. A good range of prescriptions and choice of contact lens. Can't fault the company.

Amanda

Stafford

Excellent Service
Excellent service - I needed contact lenses to take on holiday and only had 5 days to get them! I ordered them easily online and they arrived 2 days later without any problems!

Patricia

Eastleigh, Hants

Contact Lenses
Very fast delivery! Safely packaged! Very happy, I'll order again...

Bartho

Hoofddorp, Netherlands

Excellent Delivery To The Netherlands
Due to a patent issue, the contact lenses I needed were not available in the Netherlands. Lenstore.co.uk was by far the cheapest alternative. Ordering was very easy; delivery was prompt and communication lines short. The only remark I have is that the ordering form should be made more applicable for non-UK customers. 'United Kingdom' appears automatically in your order-confirmation even if you filled out an address in another country.

karen

harwich, essex

Very Impressed !!!
I have worn contact lenses for 22 years and have always paid monthly through my optician. I checked out other online stores before I finally bought my first pack of contact lenses online from Lenstore.co.uk. I ordered them in the afternoon and I was wearing them the following morning!!!! Amazing!!! I have told everyone. This is going to save me a fortune. I didn`t even realize you could buy contact lenses online; well I’m never going back to the "old fashioned" way.

Shamir

Ash, Canterbury, Kent

Contact Lenses
I recently ordered some contact lenses online, having never done before. They were received a couple a days later. I would definitely recommend ordering from them and will do so again in the near future.

Gillian

Keighley, West Yorkshire

Returns
I stupidly ordered the wrong prescription when I 1st placed my order with Lenstore.co.uk and didn't realise until my contact lenses arrived. I returned the incorrect order in the box it had arrived in and was contacted within 2 days to confirm that the contact lenses had been received and my money would be refunded. Absolutely hassle free service. Thank you!!

julie

tetford, lincolnshire

Contact Lenses
What a fantastic service! Completely hassle free and really, really prompt. Thank you Lenstore.co.uk. I'll be back!!

Daniel

Freshwater, Isle of Wight

Second To None
Quality value and customer service are all second to none. Now I've found Lenstore.co.uk I would never use another.

EDWARD

LEICESTER, LEICESTERSHIRE

Excellent Speedy Service
An excellent service, contact lenses as per order, good communication and speedy delivery, five star recommendations.

Matthew

Swansea

Brilliant!!
I have always got my contact lenses through my local opticians, however I was desperate and couldn't find my prescription and one of the local branches of opticians (that aim to Save you money on your Specs) wanted me to have another contact lens check to ascertain my prescription. So I thought I would give an online site a go as this is not a prerequisite (I had found my prescription by now). Read some pretty damn good reviews about this site and they certainly lived up to these expectations. Fantastic value for money, fantastic product range and fantastic speed of delivery. Would definitely recommend and will be sure to order from here again.

Carol

Dartmouth, Devon

Re-Ordering
I made an error in my last order. I called, the order was changed and sent free of charge for the new contact lenses and I was most impressed. I am a regular customer and appreciated that service as it was my fault.

Hannah

Retford, Nottinghamshire

Lenstore.co.uk
My first time ordering online, it was really easy to fill in the order and my contact lenses arrived within 24 hours. I was very impressed and shall be re-ordering very soon!

Geri

Kettering

Efficient and Big Saving
Delivery of the right product within twenty four hours of ordering, easy website and excellent price compared with opticians - I couldn't ask for more! I'll be back.

Claire

Sandhurst, Berkshire

Highly Recommended
Having searched the web extensively for the best price on my specific brand of contact lens, Lenstore.co.uk won my order. In addition to my usual contact lenses, Lenstore.co.uk were offering small bottles of MPS at an unbeatable price, so I added several of them to my order as they are so useful for fitting in the toilet bag for trips away. I placed my order on a Saturday afternoon and received it in full by the following Wednesday, having received an email to confirm dispatch the previous day. The ordering process was simple and efficient, and I would highly recommend Lenstore.co.uk to anyone considering placing an order.

David Paul

Atherstone, Warwickshire

Fantastic Service!
Needed Contact lenses urgently and my Opticians could not supply in time Lenstore.co.uk delivered within 2 working days and at a very competitive price. Thank you Lenstore.co.uk!

sonia

Bristol, North somerset

Acuvue Oasys
This is one of my favourite online stores and I can't recommend them highly enough. They are always very helpful and deliver within 2 days which is perfect for someone like me, who leaves everything to the last minute. The contact lenses are exactly the same as the ones I used to get from my optician. HIGHLY RECOMMENDED!

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