Testimonials

Our Testimonial page displays all of our customers’ feedback in the area it relates to, making it quick and easy to find the topic you would like to read or write about. We value your opinions and would really like to hear your views on your purchasing experience and the Optical Advice you have received from Lenstore.co.uk.

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September 2018

Order Fulfillment
Testimonials

Unfortunately there are no testimonials listed in September 2018.

Optical Advice
Testimonials

Paul

Doncaster

Alternative to Focus Dailies Progressives
The consultant responded promptly and advised that I would have to consult my own optician as there were other factors to consider, not a mere replacement. Very professional.

Sue

Barnsley, South Yorkshire

Excellent and prompt help
I got a response within a couple of hours and the advice was very practical. I had been having an allergy (I thought) problem. But my advisor suggested it may actually be an infection and gave me the appropriate advice. Many thanks.

Susan

Bristol, Avon

Excellent lens service and advice
I couldn't find the lenses I wanted - The advisor was very helpful and advised on my prescription - despite only using standard delivery, my lenses arrived the next day - less than 24 hours !! I also received a follow up call to check that my prescription was correct - fabulous !!!

Dianne

Port Isaac, Cornwall

Ordering contact lenses for the first time from Lenstore
I was truly impressed with the service I received. The lady I spoke to was so helpful and I was amazed how knowledgeable she was. I phoned around 5 pm she sorted it all out for me and I couldn't believe my contact lenses arrived first thing the next morning. Such good service...not to mention saving me 50 percent! Thank you D Price

Cherry

Teddington

Customer Service
Absolutely first class. They noted I had ordered the wrong prescription following on from my previous order. They emailed and phoned me. Professional observant and immediate. Probably the best customer service I’ve ever had.


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