Our Testimonial page displays all of our customers’ feedback in the area it relates to, making it quick and easy to find the topic you would like to read or write about. We value your opinions and would really like to hear your views on your purchasing experience and the Optical Advice you have received from Lenstore.co.uk.
Excellent company, very helpful staff. I will be ordering my contact lenses from Lenstore from now on. After care and customer service fantastic. Thank you so much to the lenstore team.
King's Lynn, Norfolk
Firstly, I have to say that the delivery is outstanding, almost next day. I had to change my lenses because mine have been discontinued, on your recommendation, the new lenses are perfect. Cannot say how apprehensive I was after so many years of the old ones, but I couldn’t be more pleased. Thank you.
Farmington Hills, MI
This service is awesome
I have been buying contacts in this website since 2014, I have been a client since then, and yesterday I did a mistake making my order, and I get so impressed about someone, a real person took care of my order double checking my order and they noticed a little mistake about my prescription, so they contacted me and double checked the information, so they corrected my mistake. That is a very nice service, i love this. This service is the best ever.
Order error corrected
Excellent service. You team spotted an error that I had made on the order and corrected it after a discussion about my prescription. Thank you.
Contact lens prescription
I am not sure who I spoke to yesterday but I was very grateful for her call. I had ordered new lenses with an altered prescription. The lady phoned to check this with me as she had noted that I had put down one lens as being a minus 5 rather than a plus 5! I am so impressed that this was picked up. Thank you. Kay DiMascio
Contact Lense query
The person I spoke to was really helpful, explained everything clearly,I couldn't have had a better experience, he's an asset to you.
Faulty contact lens.
I have been using Lenstore for about a year now,first problem, I had a faulty lens.I have called the customer service and a replacement lens was dispatched. Happy customer!!
Great customer service
Both the Customer Service Representative and Optician have been extremely helpful. It felt that they really cared about their customers and even if that’s not true, it doesn’t really matter as they pulled it off splendidly.