Testimonials

Our Testimonial page displays all of our customers’ feedback in the area it relates to, making it quick and easy to find the topic you would like to read or write about. We value your opinions and would really like to hear your views on your purchasing experience and the Optical Advice you have received from Lenstore.co.uk.

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February 2020

Order Fulfillment
Testimonials

Maria

Slough

Exceptional service
I must say I was very impressed to see a next day delivery option. The items arrived the next day. However I was even more impressed with the level of after care.

Michele

Fraserburgh, Aberdeenshire

Exceptional Service
Lenstore service is exceptional .....My contacts arrived overnight, which I wasn't expecting as they were to take a couple of day. You can't beat the product quality and service.... Thank you Lenstore

Emily

Rochester, Kent

Excellent Service
I received an email to ensure I had ordered the correct lenses as one of my eyes is significantly weaker than the other which is my opinion proves that Lenstore actually reviews every order and not just take your money!. Very happy and will use every month for my contact lenses. Thank you!

Wendy

Wetherby, West Yorkshire

Contacting a member of the team
Thank you for the help with ordering online. Lenses arrived promptly and as described, regular emails kept me updated of the progress of the order.

Optical Advice
Testimonials

T

Grays, Essex

Replacement
I buy my monthly lenses from lenstore, my recent purchase one set of lenses For my left eye ( toric which is a lot more expensive) had torn on two different occasions hence waste of lenses and my money. Contacted Lenstore with regards to the issue and they sent out a replacement straight away. Really grateful for this thank you to Joseph at customer support.

Penny

Chester, Cheshire

Excellent Service
I have had some issues with a couple of damaged lenses in my latest order. I contacted Support who came back to me very quickly. After asking me further questions Julian came back to me with solutions and support. I have been very impressed.

Agnes

Birmingham, West Midlands

Great costsaving online shop (and services) with all benefi
Thanks for creating an online spot where contact lenses can be bought cheaper, of better quality and advice can be given at the comfort of someone's house. I ordered from you the Dailies Aqua Comfort Plus for my teenage daughter who has just started to wear contact lenses. She cannot stop praising the contact lenses ordered from you (great wide choice) over one provided by local optician. It was so convenient to order them online, just one click and prompt next day delivery to my door (comparing to almost a week wait for resupply from local optician). Any doubts about product or use of it can be discussed with your online advisor who does impressive thorough checks before delivering suggestion. There is even the option of booking a free eye check. Well done with such sufficient services!

Paul

Cheltenham, Gloucestershire

My order
I ordered new lenses online but had to ring up to change the order slightly. The person I spoke to was fast and efficient as was the online ordering.

Sam

London

Easy and clear advice
I ordered a prescription which was different to my regular order and the Lenstore team got in touch to make sure I had selected the correct lenses. I sent over the prescription and they were able to quickly confirm that I had selected the correct prescription to ensure I received the correct lenses

Roisin

Glasgow, Lanarkshire

Great service
Really quick turnaround of product at a great price. I had someone contact me to check my prescription as it Is a little unusual which was a bit strange but good to know that there are people checking the orders. I would recommend Lenstore.

Tara

Pueblo, CO

Awesome
I love ordering from this site I get what I order, the only thing would be to order in advance of your last pair as it takes long to get them, but worth it.


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