Contact Us
Lenstore.co.uk believes it’s essential that any queries are resolved as quickly as possible. We have found that many of our customers’ questions are answered on our Frequently Asked Questions page, which may be found here:
We are more than happy to help if you require further assistance about your order or the ordering process. If you have purchased prescription contact lenses at Lenstore.co.uk you may also access our premium optical advice services by phone, email, Skype™, or even in-person, by visiting Your Online Optical Clinic.
You may contact Lenstore.co.uk in the following ways:
By Phone
Calling from a UK landline? Call us free on:
0800 010 6865
Calling from a mobile? Save money on:
0330 330 3015
9am - 6pm, Monday to Saturday.
Designated Office Address
FREEPOST LENSTORE
9 Lyon Road
London
SW19 2RL
By e-Mail
info@lenstore.co.uk - We will reply within 24 hours if received on a working day.
improve@lenstore.co.uk - If you think that we can improve our website or service in any way.
By Web Form
As an alternative to email, please submit your query in the contact form below:
We look forward to hearing from you.
Your Online Optical Clinic is Lenstore.co.uk's portal where you can receive premium optical advice and services from our Clinical Team. Please see our FAQs page for more information.
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