Customer service update
Our contact hours have temporarily changed. Our customer service team will only be available to answer any questions or queries you have via email, phone, or Live Chat from 8:00am to 5:00pm, Monday - Friday.
We’re here to help
Whenever you need help, we’re here for you. To talk to a member of our expert customer support team, please use these contact methods.
Chat with us
You can live chat with one of our friendly optical experts
Mon - Fri: 8am - 5pm
Chat now on: Live Chat
Phone us
Call or message one of our friendly optical experts
Mon - Fri: 8am - 5pm
UK: 0800 010 6865
International: +44 330 330 3015
Please note: We will only be available to respond to optical advice during our opening hours - Mon - Fri: 8am - 5pm
To contact us about the use of your data and information on Data Subject Access Requests (DSAR) – please use this form.