We’re here to help
Whenever you need help, we’re here for you. To talk to a member of our expert customer support team, please use these contact methods.
Chat with us
You can live chat with one of our optical experts.
Mon - Sun: 8am - 5pm
Chat now on: Live Chat
Email us
We aim to respond within 24 hours.
Mon - Fri: 8am - 8pm
Sat & Sun: 8am - 5pm
Email: [email protected]
Phone us
Talk to one of our friendly optical experts.
Mon - Fri: 8am - 5pm
UK: 0800 010 6865
International: +44 020 3744 2883
Please note: We will only be available to respond to optical advice during our opening hours - Mon - Fri: 8am - 5pm
Complaints: We’re sorry if your experience didn’t turn out as expected. If you would like to raise a complaint about a product or service you’ve received, please get in touch with us by phone, email, or Live Chat. We’ll respond as quickly as possible.
To contact us about the use of your data and information on Data Subject Access Requests (DSAR) – please use this form.
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