Home > Contact us

Update:

Thursday 12th December: We're not shipping orders from our warehouse today as we're conducting our annual stocktake. As a result, orders placed at this time may be slightly delayed. We apologise for any inconvenience.

user icon

Lenstore Help

Your answer might be a click away. Search our FAQs.

Visit our:
Lenstore Help Centre

chat icon

Chat with us

You can live chat with one of our optical experts. 

Mon - Sun: 8am - 5pm

Chat now on: Live Chat

mail icon

Email us

We aim to respond within 24 hours.

Mon - Fri: 8am - 8pm 

Sat & Sun: 8am - 5pm

Email: [email protected]

phone icon

Phone us

Talk to one of our friendly optical experts.

Mon - Fri: 8am - 5pm

UK: 0800 010 6865

International: +44 020 3744 2883

 

Please note: We will only be available to respond to optical advice during our opening hours - Mon - Fri: 8am - 5pm

Complaints: We’re sorry if your experience didn’t turn out as expected. If you would like to raise a complaint about a product or service you’ve received, please get in touch with us by phone, email, or Live Chat. We’ll respond as quickly as possible.

To contact us about the use of your data and information on Data Subject Access Requests (DSAR) – please use this form.

Follow us