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Refund Policy

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Lenstore.co.uk will refund any unwanted products purchased from us as long as the product has not been opened or used and the product is returned to us within 21 days. The 21 day period will begin from the date indicated on the invoice that you receive along with your contact lenses or sunglasses. If Lenstore.co.uk has made a mistake then we will also refund to you the postage and packaging costs that you have incurred (on both the initial order and the cost of sending the products back to us). Please contact customer services on 0800 010 6865 and we will help you to return unwanted products to us as efficiently as possible.

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Call us on 0800 010 6865
9am-6pm, Monday to Saturday
or email customerservices@lenstore.co.uk

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