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We’re here to help

Whenever you need help, we’re here for you. To talk to a member of our expert customer support team, please use these contact methods.

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Lenstore Help

Your answer might be a click away. Search our FAQs.

Visit our:
Lenstore Help Centre

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Chat with us

You can live chat with one of our friendly optical experts 

Mon - Fri: 8am - 8pm, Sat: 8am - 5pm

Chat now on: Live Chat

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Email us

We aim to respond within 24 hours.

Mon - Fri: 8am - 8pm, Sat: 8am - 5pm

Email: customerservices@lenstore.co.uk

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Phone us

Call or message one of our friendly optical experts

Mon - Fri: 8am - 5pm

UK: 0800 010 6865

International: +44 330 330 3015

SMS: +44 7361 582404


Please note: We will only be available to respond to optical advice during our opening hours - Mon - Fri: 8am - 5pm

To contact us about the use of your data and information on Data Subject Access Requests (DSAR) – please use this form.


Our Head Office

Unit A, Gresham Way,
London, SW19 8ED

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