Not everyone is comfortable with their Optician being contacted about their prescription, and it can sometimes lead to delays. To make shopping easier, you can buy your contact lenses without sending us your prescription. Before ordering, you should ensure your prescription is up-to-date, and only buy the lenses prescribed. If you love fast delivery and great service, you’ve come to the right place. Over 90% of orders are shipped on the same day they’re placed. If you’re a UK customer, you also get free eye tests at Vision Express, as well as access to in-store offers.
Buying contacts from the USA
If you’re buying your contacts from the USA, just like in the UK, there’s no need to send us your prescription. We would like to make ordering a quick and simple process for you, so that you can go about enjoying your lenses as soon as possible.You should still keep your prescription up to date and regularly visit your eye doctor for an eye test.
Our international shipping information can be found here.
Asking for your prescription
After you have had your eyes tested, you have a legal right to know what your prescription is. In America, this is known as the Fairness to Contact Lens Consumers Act (FCLCA). Your Optician should provide you with a copy with no additional fee or forms. You should have an eye test at least once every two years, or more frequently if requested by your Optician. If it’s been longer than two years since your last eye test, your prescription is out of date, and you shouldn’t rely on it to purchase your contact lenses.
The FCLCA also means that you are entitled to your own freedom in choosing where to buy your contact lenses, and which brands you can buy. Don’t feel trapped by your Optician.